Light & Scent Reviews

Light & Scent has an overall rating of 4.4 based on 20 reviews. Customer feedback on Light & Scent is mixed: Light & Scent reviewers highlight positive aspects like high-quality products, excellent customer service, fast shipping, and great value for money, which strongly appeal to home fragrance enthusiasts, gift shoppers, and eco-conscious consumers. However, Light & Scent is often criticized for its limited product range, occasional stock issues, higher prices compared to competitors, and slow website loading times.

4.4/5.0

20 reviews

5 Stars

15

4 Stars

2

3 Stars

1

2 Stars

0

1 Star

2

All Light & Scent Reviews (20)
GeorgeWells
May 15, 2021
"Fantastic Bath Bombs"
These bath bombs are amazing! Super quick shipping, much appreciated.
silverrabbit996
May 13, 2021
"Awesome Customer Support"
Fantastic service! I shot them an email and got a response in under an hour.
chenchoon20salah
May 13, 2021
"Fast Shipping"
Speedy delivery. Carefully packaged.
lazykoala518
May 06, 2021
"Fantastic products and awesome service in a…"
Awesome service and beautiful items packed in a lovely box.
yellowgorilla805
May 05, 2021
"Definitely a solid choice"
I've shopped with this company before, and I gotta say, their service is top-notch. My order showed up in just a few days.
tinyrabbit887
April 26, 2021
"Thrilled with my buy!"
I’m really pleased with what I got from Light and Scent; my soaps not only look great but smell amazing too. I’d surely order again.
GlenMatthews
April 07, 2021
"Eventually got a satisfactory outcome!"
After I first raised my issue, the company reached out to me through Trustpilot. I sent them photos of the damaged candle tin once more, and they apologized, offering either a refund or store credit. But, I had to follow up with them again after two weeks since the refund hadn’t come through. Eventually, I did receive my refund. They also asked me to reconsider the rating I had left on Trustpilot, so here I am. I get that they’re a small business and sometimes things can go awry. That’s just part of the online shopping experience, I guess. If the candle had been for me instead of a gift, I probably wouldn’t have mentioned the tin’s condition. Overall, I’m happy with how it turned out. Just wish it hadn’t taken so long to sort out.
sadkoala842
April 06, 2021
"Still waiting on my order..."
I can't give a review on any items yet since it's now the 9th day after I placed my order, and I'm still waiting for it to arrive. Fingers crossed that when it finally gets here, I can rate it with 5 stars.
silverbear253
April 03, 2021
"So far, so good!"
I haven't gotten my items yet, but the seller has been super communicative. One of the things I ordered was out of stock, but they quickly offered me a substitute. Fingers crossed that the products are just as awesome as the folks selling them!
goldenswan915
March 31, 2021
"Great Shopping Experience"
The product arrived super fast and was priced just right. I'm still waiting to hear back from my granddaughter!
happyfish732
March 18, 2021
"Let Down"
I usually grab these sorts of products from a popular brand you can find in various shops. These ones are less expensive, but they're way smaller, and definitely not worth the price! They look nice and could be a decent gift, but it’s a real bummer they don’t change the color of the bathwater—just a little detail, but it really adds to the fun. The other brand uses vibrant vegetable dyes that turn the water into a lovely bright pink, plus the scent and oils are way more intense. So, while I enjoy trying out new brands, I have to say I was let down. It wouldn’t take much to make it better, but my bath time wasn’t as enjoyable as I had hoped.
NinaRogers
March 12, 2021
"Gifted for Mother's Day"
I got this as a present for Mother's Day, and it has a delightful fragrance. I'm confident she'll love it. The price is right, plus the tin and candle are really nice.
SharleneBrown
March 10, 2021
"My Experience with the Order Process"
From the moment I put in my order, through the updates I got, to finally getting my item, it was all smooth sailing. The service was super professional. I’ll definitely be recommending them again!
MeganMorales
March 06, 2021
"Soothing bath melts left my skin super soft..."
These bath melts really made my skin feel incredibly soft. I’d definitely get them again and check out some other products you offer.
NoelleHolt
March 05, 2021
"Fantastic Items"
This was my first purchase, and the products have a wonderful scent. I just tried the parma violet melt, and it's delightful and smooth as well. I’ll surely be placing another order! 😃

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